We needed help! Our place was quaint and charming but completely lacked functionality. With two growing boys (one requiring accessibility modifications) we needed to create more space without extending.
From our first interaction with Build Professional it was evident that they ticked all the boxes. Professional, robust processes and procedures, open communication and, design conscious without sacrificing function. Design and build was the perfect option for us, as we wanted someone else to take charge from beginning to end.
The design process was a complete breeze. The team listened to what we wanted and although we had a really good idea of how the space could look the design that they came up with was so much more beautiful and functional than we had imagined. It was also within budget.
We had lived through a number of renovations before so we were prepared and at no time were we left without the essentials for living such as hot water or electricity. We really appreciated that the construction phase was so well orchestrated. Everything was so well organised with all the trades coordinated so that the build time was as speedy as possible.
Build Professional went above and beyond on two occasions during the build process. The first when they noticed water damage in our bathroom that had been renovated 3 years prior. The team contacted the builder responsible and ensured that they rectified the damage in a timely manner.
The second occasion was when our heating system failed. The team were on it straight away, recommending a supplier that was competitive and could get a new system in very quickly.
We are so thrilled with the final result. We have a light filled kitchen dining space that leads onto our beautiful garden. The renovation has made our lives so much easier – especially in relation to accessibility for our youngest son.
Thank you so much and we’ll definitely be in touch for phase 2.