Deepak

When we decided to extend and renovate our home, we were bracing ourselves for a year of stress, headaches and problems. Having used our own architect to draw up the plans, our own certifier to obtain the building approvals and conduct all stages of inspection, and our own supplier for plumbing fittings, we were expecting finger-pointing and blame shifting when the bricks hit the mortar. However, we were pleasantly surprised at how seamless and organised Build Professional made the process. Some of the highlights were a detailed project plan before work started that allowed us to track the progress week by week, Provisional Sum tracking throughout the project, and the flexibility of allowing us to move in on the previously agreed date while working around us to finish up.

The neighbours have commented on how clean and quiet the work site was during the construction, and it was good to see all workmen treat our house as a home and not just as a worksite even when it was just four walls with no roof! The office staff and the on-site project manager was always courteous in dealings with the tradesmen, certifiers, inspectors and all other stakeholders through the process.

Thanks to the Build Professional team for a truly professional job!