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David and Sue

We want to thank Matt and his team for the wonderful work they did to meet our design brief. Not only did we want more living area taking advantage of the northerly aspect of the block, but also extensive changes to all but one of the remaining rooms in the existing house. It is a testament to the experience and professionalism of the design team, that the delivered concept required little tweaking to arrive at the final plan.
No build is, I’m sure, without risks and issues, and we had our share materialise. However, Matt’s office team, principally the Production team, worked with Sue and I to ensure these issues were raised and resolved sympathetically and in a timely manner.

We lived in the house throughout the renovation, except when the work being undertaken made it impractical. Build Professional went the extra yards on one of these occasions to accommodate us, unexpectedly, for three nights at East Hotel, and was greatly appreciated by Sue and I.

On site, the Project Manager, an affable, cheerful young man, even at 0730 on a cold, dull late autumn morning, his attitude to work and communication skills were excellent. We knew what work was being undertaken on a weekly basis, and were able to track that with him each day. The Project Manager’s efforts were commendable and very much appreciated by us and we particularly wish him all the best for his future.

We extend our thanks also to P&K Joinery for the beautiful kitchen and utility room joinery. The Kitchen in particular is the standout feature in our new home. We would also like to acknowledge the efforts and attitudes of the many other subcontractors who were involved. Matt has put together a great team of tradespeople under the Build Professional banner.

Thank you Matt and your extended Build Professional team for our new home.