Right from our first meeting through to build completion we were impressed with Build Professional’s professionalism, communication and enthusiasm. They have delivered an extension and renovation that has transformed an ageing, tired building containing two tight units into a modern, open and fresh family home.

Build Professional’s ability to take us from design concept through to a finished build made the process smooth and straightforward. It was clear that Build Professional took great pride in delivering high quality work and in ensuring our satisfaction with the project.

Build Professional took on board what we valued and wanted from our home and captured this in their design. They made great use of the site for our extension – maximizing our space, aspect and light – and helped us overhaul the original residence to a contemporary layout and look. Critically, Build Professional remained conscious of our budget throughout the design and build.

The team’s communication with us was excellent. Each stage of the process was clearly explained, and we were kept up-to-date with what was occurring. Options or issues that arose were quickly communicated and addressed.

The thorough efforts of our project manager and the rest of the Build Professional team provided the foundation for a smooth and efficient approvals process and build. They were a pleasure to deal with. Once work started on site, our builder was exceptional. His workmanship, communication and site management were outstanding. Build Professional also set high standards for the other trades involved.

Our home now works fantastically for us as a family and we greatly enjoy living in it. We recommend Build Professional to others looking to renovate or extend.

Professional by name, professional by nature. The team at Build Professional were just the loveliest people to work with. Anything we requested or enquired about was happily fulfilled. Nothing was too much trouble.

When extending our home to cater for our growing family, we wanted a company that would take us right from the planning and design stage through to the final coat of paint. The team at Build Professional were the perfect fit.

They helped us convert our former lounge room into an additional bedroom and created a wonderful new lounge room by adding an upper storey – capturing the sunlight and beautiful views to north Canberra.

We are very happy with our new extension and it was a pleasure working together with Build Professional to achieve it.

To simplify the whole renovation/extension process, we were looking for a company that would take on the whole project from start to finish. From design to building, Build Professional did just that.

They designed and extended our three bedroom home and delivered an extra two bedrooms, rumpus and bathroom that fit our brief and budget. The designer being able to work closely with the builder from the beginning I felt helped to deliver a layout that closely met our needs and budget and minimised any surprise costs.

From start to finish Build Professional were an absolute pleasure to deal with. The entire team at Build Professional know exactly what they are doing. This made the whole process so much easier for us and now we have a beautiful home that we can enjoy and be proud of.

My husband Nick and I had the good fortune to engage Build Professional for the renovation of our home. I say ‘good fortune’ deliberately because our experience before, during and after our project has been excellent. Compared to some of our friends also undergoing home renovation who have relayed their horror stories with other contractors, we realise now just how fortunate we are to have chosen Build Professional.

They have a skilled team with the experience and ability to plan and complete building works around a busy family living at home while it is renovated: building an aeroplane mid-flight would be easier! We were careful with our budget and they stuck to it. However, it is the character of the people and our confidence and trust in all the trades that Build Professional engaged in our home that sets Build Professional apart from being just ‘any renovator’. They communicated exceptionally and finished the project with our family and contractor relationships all in good shape.

I am proud of the transformation we achieved together. Our home has changed from something which was a little tired and showing its age to a modern, unique family home.

When we decided to extend and renovate our home, we were bracing ourselves for a year of stress, headaches and problems. Having used our own architect to draw up the plans, our own certifier to obtain the building approvals and conduct all stages of inspection, and our own supplier for plumbing fittings, we were expecting finger-pointing and blame shifting when the bricks hit the mortar. However, we were pleasantly surprised at how seamless and organised Build Professional made the process. Some of the highlights were a detailed project plan before work started that allowed us to track the progress week by week, Provisional Sum tracking throughout the project, and the flexibility of allowing us to move in on the previously agreed date while working around us to finish up.

The neighbours have commented on how clean and quiet the work site was during the construction, and it was good to see all workmen treat our house as a home and not just as a worksite even when it was just four walls with no roof! The office staff and the on-site project manager was always courteous in dealings with the tradesmen, certifiers, inspectors and all other stakeholders through the process.

Thanks to the Build Professional team for a truly professional job!