My husband Nick and I had the good fortune to engage Build Professional for the renovation of our home. I say ‘good fortune’ deliberately because our experience before, during and after our project has been excellent. Compared to some of our friends also undergoing home renovation who have relayed their horror stories with other contractors, we realise now just how fortunate we are to have chosen Build Professional.

They have a skilled team with the experience and ability to plan and complete building works around a busy family living at home while it is renovated: building an aeroplane mid-flight would be easier! We were careful with our budget and they stuck to it. However, it is the character of the people and our confidence and trust in all the trades that Build Professional engaged in our home that sets Build Professional apart from being just ‘any renovator’. They communicated exceptionally and finished the project with our family and contractor relationships all in good shape.

I am proud of the transformation we achieved together. Our home has changed from something which was a little tired and showing its age to a modern, unique family home.

When we decided to extend and renovate our home, we were bracing ourselves for a year of stress, headaches and problems. Having used our own architect to draw up the plans, our own certifier to obtain the building approvals and conduct all stages of inspection, and our own supplier for plumbing fittings, we were expecting finger-pointing and blame shifting when the bricks hit the mortar. However, we were pleasantly surprised at how seamless and organised Build Professional made the process. Some of the highlights were a detailed project plan before work started that allowed us to track the progress week by week, Provisional Sum tracking throughout the project, and the flexibility of allowing us to move in on the previously agreed date while working around us to finish up.

The neighbours have commented on how clean and quiet the work site was during the construction, and it was good to see all workmen treat our house as a home and not just as a worksite even when it was just four walls with no roof! The office staff and the on-site project manager was always courteous in dealings with the tradesmen, certifiers, inspectors and all other stakeholders through the process.

Thanks to the Build Professional team for a truly professional job!

Thank you to Matt and the Build Professional team for the excellent work you did in remodelling our home.

We had a list of specific wants and desires on how we envisaged our home to look and from the initial meeting with Build Professional they understood those needs.  Their ideas and ability to get around potential problems was excellent and the finished product speaks for itself.  Thank you also to your sub-contractors who provided the highest quality of workmanship in the various trades, but in particular we would like to thank Mystic Timber Floors who did an outstanding job laying new timber boards and for the care they took during the varnishing process – merging the old with the new was never going to be easy but the finished product is excellent.

To P & K Joinery, words cannot express how happy we are with our new kitchen and for understanding our wish to think outside the square, building a truly beautiful kitchen which is timeless in design.  Nothing was too much trouble for them, and they worked with our ideas while providing their expert advice on design and in particular offering advice on the finer details which sets this kitchen apart from the rest.  Their craftsmanship and attention to detail is second to none.

The project management on our renovation was efficient and timely, and we have no hesitation in recommending Build Professional to potential clients who require a high quality outcome when building or renovating their home.

Our journey with the Build Professional team was a relatively long one. Not because of any inefficiencies, lack of service, or scope of works, but simply because both parties were determined to achieve the right solution from the outset. Consequently, we worked closely in devising the right design in both form and function. The Build Professional team were proactive in this process and accommodating to our brief, even when a 180 degree change occurred.

No one likes the disruption of a building site, however it was completely manageable thanks to the hands on and obliging Site Manager and great communication.

It is also important to note that the high calibre of the “Subbies”. Almost without exception, they took great pride in their work and it was clear they enjoyed a good relationship with the Build Professional team.

Needless to say we were delighted with the end result and the company’s determination to keep the customer happy. And happy we are.

We approached Build Professional to extend and remodel our current home to meet the demands of our growing family. The final design not only resolved issues with the function of the existing home and block but worked with us to accommodate our requirements – including the window seats we really wanted – in creative and beautiful ways. Our home is a joy as a result of those thoughtful designs and conversations.

We lived on the site, with our busy young family throughout the build and we were very pleased with the professionalism and attention to detail of the Build Professional project manager in particular and the quality and professionalism of the tradespeople generally. The project manager demonstrated exacting attention to detail and took great care in solving problems and making decisions.

The combination of the creative designs, considered advice and impressive execution of the plans has resulted in a home that continues to delight us.