We had Build Professional extend our home to allow for multi-generational living (i.e. adding a fancy new wing for aging parents/growing children), and to create an outdoor alfresco area that was both attractive and functional. I wanted the extension to look like it really belonged to the existing home. I feel we have achieved all of that!
From the outset, Matt Hall and their design team were great, and super patient with my seemingly endless list of questions. We found that talking with the team that were also going to have to do the building, meant we got really practical answers and a quick, clear picture of how our design ideas translated to costs.

Having been a bit fearful about the actual building process, I was pleasantly surprised by how smoothly things went (even in the midst of Covid restrictions). Our project manager was well organised, professional, and just really easy to work with. Similarly, we found their preferred subcontractors to be pleasant and of a generally high standard. We have certainly kept a list of names for future reference!

On the occasions where issues or queries did arise (no build is perfect), we felt that the team worked with us in a cooperative and reasonable way to resolve the issue, and to get an outcome we were happy with. We consistently felt that their team cared about what they were doing, and about the quality of the outcome.

We wouldn’t hesitate to use Build Professional again in the future.

We needed help! Our place was quaint and charming but completely lacked functionality. With two growing boys (one requiring accessibility modifications) we needed to create more space without extending.
From our first interaction with Build Professional it was evident that they ticked all the boxes. Professional, robust processes and procedures, open communication and, design conscious without sacrificing function. Design and build was the perfect option for us, as we wanted someone else to take charge from beginning to end.

The design process was a complete breeze. The team listened to what we wanted and although we had a really good idea of how the space could look the design that they came up with was so much more beautiful and functional than we had imagined. It was also within budget.

We had lived through a number of renovations before so we were prepared and at no time were we left without the essentials for living such as hot water or electricity. We really appreciated that the construction phase was so well orchestrated. Everything was so well organised with all the trades coordinated so that the build time was as speedy as possible.

Build Professional went above and beyond on two occasions during the build process. The first when they noticed water damage in our bathroom that had been renovated 3 years prior. The team contacted the builder responsible and ensured that they rectified the damage in a timely manner.

The second occasion was when our heating system failed. The team were on it straight away, recommending a supplier that was competitive and could get a new system in very quickly.

We are so thrilled with the final result. We have a light filled kitchen dining space that leads onto our beautiful garden. The renovation has made our lives so much easier – especially in relation to accessibility for our youngest son.

Thank you so much and we’ll definitely be in touch for phase 2.

With three young children in a three bedroom house, we needed more living space for our family. We wanted to find a way to renovate our house while being able to live in it while the building work took place. After doing our research, there was only one company that was consistently recommended – Build Professional.
We gave them a brief that sought the addition of an upper story, including two new bedrooms and en-suite, while being faithful to the original look of our 1970s-build house. The result has been exactly what we wanted. The project was managed on time and on budget. Communication was excellent and timely, from design through to delivery.

We were able to tailor design options to suit our budget, and the overall experience has proven to us the value of the project managed approach that Build Professional offer. We felt that all of the team and trades took great pride in their work. We are extremely happy with the final result, and have no hesitation in recommending Build Professional to others.

We want to thank Matt and his team for the wonderful work they did to meet our design brief. Not only did we want more living area taking advantage of the northerly aspect of the block, but also extensive changes to all but one of the remaining rooms in the existing house. It is a testament to the experience and professionalism of the design team, that the delivered concept required little tweaking to arrive at the final plan.
No build is, I’m sure, without risks and issues, and we had our share materialise. However, Matt’s office team, principally the Production team, worked with Sue and I to ensure these issues were raised and resolved sympathetically and in a timely manner.

We lived in the house throughout the renovation, except when the work being undertaken made it impractical. Build Professional went the extra yards on one of these occasions to accommodate us, unexpectedly, for three nights at East Hotel, and was greatly appreciated by Sue and I.

On site, the Project Manager, an affable, cheerful young man, even at 0730 on a cold, dull late autumn morning, his attitude to work and communication skills were excellent. We knew what work was being undertaken on a weekly basis, and were able to track that with him each day. The Project Manager’s efforts were commendable and very much appreciated by us and we particularly wish him all the best for his future.

We extend our thanks also to P&K Joinery for the beautiful kitchen and utility room joinery. The Kitchen in particular is the standout feature in our new home. We would also like to acknowledge the efforts and attitudes of the many other subcontractors who were involved. Matt has put together a great team of tradespeople under the Build Professional banner.

Thank you Matt and your extended Build Professional team for our new home.

They’re called Build Professional. The name says it all.
From our very first contact we felt we were dealing with the right people. This feeling continued throughout the various stages of planning and construction and now, here we are at the other end of the journey living in the house of our dreams.

We just couldn’t be happier.

Professionalism was evident throughout. From the initial design phase through to the actual construction, we were treated with such courtesy and respect by all of the teams involved.

More interestingly, even when they didn’t know they were being overheard, this same respect was evident within the teams themselves. Indeed this was a very cohesive group of tradespeople. This only enhanced the feeling that we were in safe and competent hands. How many people undertaking a home renovation could say that of their building team? Invariably it’s more likely they’ll relate a horror story or even the wish that they’d never even embarked on such a venture.

Our project involved not only the renovation of our existing home, but also the addition of an additional story. This was a considerable undertaking which was further complicated by our desire to remain on-site for the duration of the build. Our Project Manager did a sterling job in organising the work and various teams in such a way that our level of inconvenience was minimal. We are so grateful to the team for the competent way they achieved this. We’d steeled ourselves for such an arduous journey and were bracing ourselves for when the going got rough.

The amazing thing was: it didn’t!

So now our home is complete. When we wake up each morning we can barely believe we are the lucky people who live in this wonderful home that so fulfils our dreams.

But we also feel so lucky that we chose to go with Build Professional. They had the vision and the competence to make our dream a reality.

Thank you Build Professional.