We decided to engage Build Professional to undertake a major renovation of our family home after we had met with them several times. Our decision was based on many contributing factors, those being strong references from past clients, a good relationship with the team and knowledge of their quality work. It was an easy decision as it was clear from the beginning that Matt and his team had listened to our brief and understood what we were wanting to achieve.
Our project was quite large, involving both an extension and a complete renovation of our existing house. It commenced at the beginning of COVID which for most businesses created uncertainty however Build Professional continued with business as usual to ensure the delivery of our project remained on schedule. Whilst renovations and extensions can be challenging we felt involved throughout the process and were impressed with the quality of the subcontractors that Build Professional had engaged. The site team were always willing to accommodate our schedules for meetings and to ensure we were kept up to date with the site activities and program. The team treated our house like their own and they always ensured they had understood our expectations and delivered accordingly.

Our hopes were high going into the project and we are delighted with how they were not only met but well and truly exceeded. We have been delivered a quality home that we love living in and this is a testament to the hard work and attention to detail applied by the Build Professional team.

Matt and the Build Professional team’s professional manner, strong attention to detail and excellent communication skills, leaves us with no hesitation in highly recommending them to others seeking a quality renovation and/or extension.

Our house has become our home and we couldn’t be prouder of it thanks to everyone involved.

We engaged Build Professional to undertake a full gut renovation of our home in 2023. We bought the property with the intention of renovating, and we were grateful to Matt for coming out and assessing what was achievable before we had settled.
The Build Professional team were always easy to deal with and they have an established network of quality tradespeople who are similar in their approach. This network is invaluable as it is extremely difficult to find really good tradespeople in Canberra who are available when you need them.

The team gave us a lot of confidence as the renovation progressed as we had a complex house and block which required a lot of real time problem solving. Matt and team were good communicators and they always clearly set out our options and worked with us to identify the best way to proceed.

We’re extremely satisfied with our home and the quality of the works undertaken. Build Professional helped us to modernise a late 70s home and we now have something contemporary and beautiful which we’re very proud of.

As a recent client of Build Professional (BP) we are pleased to provide this letter of recommendation.  The team at Build Professional were able to provide us with a comprehensive renovation service in mid 2024, started at the concept design phase through to the finishing touches that transformed our 1990’s home.  

What stood out the most and provided us the greatest value add was the advice that Matt Hall and his team provided us during the design concept phase.  BP were able to produce cost effective design alternatives that we hadn’t considered to squeeze more value from our renovation.  Their design and architect team were able to promptly produce plans, estimates and documentation that satisfied our requirements – there were ‘no surprises’.  

During the build phase, the BP team used multiple platforms to communicate with us and these were prompt, easy, and concise.  We always had high visibility of what was happening and what was coming next.  Tim and the building team were professional, committed, took pride in their work and clearly enjoy working together.  Matt and the team demonstrated flexibility and agility when we introduced some late design changes and, with input from both sides, BP were able to implement the change and remain within time and budget expectations.  

On reflection, ‘no detail was too small’ for the BP team, demonstrated particularly during the maintenance period where their efforts to address all residual matters really stood out.  

As homeowners, our goal was to find a builder we could trust and have confidence in to deliver on our vision.  When we started with BP we were confident we had made the right choice and BP were able to maintain our confidence throughout the four-month renovation.   As stressful and disruptive as renovations are, BP delivered on their promise to minimise these impacts by doing what they said they would do and involving us in their decision making throughout.  

Our renovation outcomes speak for themselves – our quality transformation was delivered on time, aligned to our budget and exceeded our expectations.  Thanks to Matt and all the team at Build Professional, we are completely thrilled with the results!  

We have no regrets with our renovation choices and highly recommend Build Professional.

We recently completed a house renovation with Build Professional, and we couldn’t be happier with the results! From the very beginning, Ryleigh, our designer, was incredibly supportive. He guided us through numerous iterations of our design, ensuring every detail aligned with our vision. His patience and creativity were invaluable in bringing our ideas to life.

Lyn, our interior designer, was exceptional. Her impeccable taste and attention to detail transformed our spaces into beautiful, functional areas that exceeded our expectations. She had a keen eye for colour schemes, furniture placement, and decor, making our home feel both stylish and comfortable.

Matt Harmon, who supported us during the rebuilding stage, was a constant source of reassurance. He was always available to address any concerns, provide updates, and ensure the project stayed on track. His dedication and professionalism made the entire process smooth and stress-free.

Tim, our builder and project manager, was fantastic. Not only did he keep us informed every step of the way, but he also managed the site with exceptional skill and care. We even received positive feedback from our neighbours about how well he ran the site and how he was always willing to lend a hand when they needed it. Tim, along with his apprentice Harvey, listened to our ideas and changes, and ensured a high-quality finish. Their craftsmanship and attention to detail were evident in every aspect of the build. They were always punctual, respectful, and committed to delivering the best possible outcome, and delivered on time within our budget.

The entire team at Build Professional was professional, attentive, and dedicated to delivering the best possible outcome. We highly recommend Build Professional for any renovation project. Their expertise, dedication, and customer-focused approach made our renovation experience truly enjoyable and rewarding.

We first contacted Build Professional in 2019.  Ryleigh visited us for a design consultation, and we found him patient and insightful.  He listened to the things we said worked well in our home and what didn’t, and also to how we wanted to live our life.  We had a fairly clear idea of what we were hoping for, but Ryleigh took our ideas and made them much better – greatly improving the liveability of our home. 

We chose to delay the project over covid and reconnected in 2022, commencing works mid-2023.

The construction process was smooth and the team, led by project manager Tim, he was very easy to deal with.  Their quality of workmanship is high, but on top of that – they were friendly and tidied up after themselves! We lived on site for part of the project, which added some complexity, but they handled it brilliantly and we had no complaints.

At all times, we felt that the managing director, Matt Hall, was available to us and cared about our project.  He should be very proud of the business he has built and his team. We are thrilled with the result they’ve achieved for us.